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Returns & Exchange & Refund

Return

You may return most new, unused items sold within 30 days of delivery for a exchange or full refund. We'll pay the return shipping costs if the return is a result of our error only.

Pls log into your account and submit us a ticket to get a RMA (return merchandise authorization) number before you return. Our service representative will help you and Handle Returns and Refunds Gracefully as a part of our business.

We will recommend you to return item via post office’s international registered air mail as it is saving and trackable.
An email will be sent to you once your return is processed

This time period includes
• 7 to 15 business days for us to receive your return from the shipper
• 3 to 5 business days for us to process your return

How Refunds are Issued
Your refund would be issued via paypal. Which is fast and convenience.

Exchanges
If you received a faulty item and need to exchange it for the same item, log into your account and submit us a ticket to request a replacement. If you would like to exchange an item for a different one, please return the original item according to above process, you will be refunded your original purchase price once we receive the item and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

 
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